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How tri888 Protects Your Privacy

When you open an account with us, your personal and payment information stays secure and private.

Data you controlPayment privacyYour access rights
tri888 How tri888 Protects Your Privacy
PRIVACY QUESTIONS

Contact Us About Your Data

If you want to request your data, ask us to delete it, or report a privacy concern, reach out to our team.

Email Support Send your privacy request to our data team.
Live Chat Open your account and head to the lobby footer.
Account Settings Log into tri888, go to your profile and select 'Privacy & Data'.
HOW WE KEEP IT SAFE

Data Security and Your Account Protection

Your account is protected with password encryption and two-factor authentication when you enable it. We use industry-standard SSL encryption on all pages where you enter data.

Encryption

All deposits, withdrawals and login sessions use SSL encryption. Your payment method details are tokenised, meaning we never see or store your full DANA, OVO, GoPay or QRIS credentials on our servers.

Access Control

Only authorised team members can view your personal data, and only when handling your support request or verifying a withdrawal. Every access is logged and reviewed quarterly.

Fraud Monitoring

We scan for unusual activity on your account—unexpected withdrawals, logins from new devices in different cities, or payment method changes. We'll contact you to confirm before processing anomalies.

Cookies and Tracking

We use cookies to keep you logged in and to remember your lobby preferences. We do not sell cookie data. You can disable non-essential cookies in your browser settings without losing core account features.

Data Retention

Account data is kept for the life of your membership. After closure, we retain transaction records and identity verification for compliance, typically three to seven years depending on local law.

Third-Party Sharing

We share data only with payment processors, fraud-prevention services and where required by law. We do not sell your data to marketing firms. Any third party must commit to the same privacy standards we follow.

Answers to Common Privacy Questions

We record your deposit amount, timestamp and the payment method you chose. We do not store your full banking credentials. The payment processor handles the transfer securely, and we receive only a confirmation that the deposit cleared. Your phone number is linked for transaction alerts.

Yes. Go to your account settings, select 'Privacy & Data', and click 'Request Export'. We'll compile your personal information, account history and activity logs in a readable format within 7 working days. You can also email our support team to request it by name.

Your personal details are deleted 30 days after closure. However, we retain transaction records, identity verification and payment history for compliance with local law, typically three to seven years. This depends on local law and cannot be accelerated.

We share data only with payment processors to complete your deposits and withdrawals, and with fraud-prevention services to protect your account. We do not sell your data to marketing firms or third-party advertisers. Any partner must meet our privacy standards.

Contact us immediately via live chat or email. We'll verify the incident, reset your password if needed, and review your account activity. Where local law requires notification, we'll inform you within the mandated timeframe. We also report breaches to relevant authorities.

Visit your browser settings and disable third-party cookies. Essential cookies—those that keep you logged in and protect your account—cannot be disabled without losing core features. You can also manage your privacy preferences in your tri888 account settings.

Yes. In your account settings under 'Communication Preferences', uncheck promotional emails. You'll still receive transactional emails—login alerts, withdrawal confirmations, security notices. These cannot be turned off as they keep your account secure.